Today, 5/2/23, is a scheduled PeakRewards preseason cycling test event.

A preseason cycling event has been activated to test our PeakRewards system operations and customer communications. To minimize potential customer inconvenience, the event will occur between 10 am and 2 pm. You will not be able to override participation in this cycling event.

If you are enrolled in the PeakRewards Air Conditioning program, your air conditioner will be cycled up to your full cycling level (50%, 75%, or 100%) for the duration of the event.

If you have a medical or health condition or require immediate assistance, please call the PeakRewards customer hotline at 1.888.309.PEAK (7325). For more information, click here.

Adjustment Events

An adjustment event is when BGE makes brief, limited adjustments of up to 4 degrees on enrolled thermostats when electricity demand is unusually high. Typically, adjustment events occur on weekdays when extreme temperatures peak. To help keep you and your family comfortable, events usually won’t occur on weekends or holidays.

How to tell if an adjustment event is happening

Depending on your thermostat provider, you may receive a text, email or mobile app notification in the hours leading up to an adjustment event. Some thermostats may display a symbol notifying you that an adjustment event is taking place.

a man sips from a mug as he reviews something on his smartphone
a mother, father, and daughter cheerfully draw together, papers and drawing materials spread across a living room floor


For events called during peak demand periods, BGE may adjust your thermostat by as much as 3 degrees before an adjustment event begins. This pre-conditioning period helps maintain a comfortable temperature and may reduce energy use during the event.

Opting out

While we recommend participating in every adjustment event, we understand that life isn’t always predictable. At no point during an adjustment event will you lose control of your thermostat. Need to change the temperature for any reason? Easily opt out of any adjustment event by changing the temperature from your mobile device, web browser or thermostat. Opting out of an event will not remove you from Connected RewardsSM and you’ll still receive your participation incentive if you participate in a majority of adjustment events.

a woman adjusts her home's thermostat

Get an overview of the Connected Rewards program and how you can earn rewards, help the community and your environment.

Connected Rewards helps keep energy costs down, rewards you with an eGift card and much more.

Not enrolled yet? See how to qualify and sign up today.