Today, 5/2/23, is a scheduled PeakRewards preseason cycling test event.

A preseason cycling event has been activated to test our PeakRewards system operations and customer communications. To minimize potential customer inconvenience, the event will occur between 10 am and 2 pm. You will not be able to override participation in this cycling event.

If you are enrolled in the PeakRewards Air Conditioning program, your air conditioner will be cycled up to your full cycling level (50%, 75%, or 100%) for the duration of the event.

If you have a medical or health condition or require immediate assistance, please call the PeakRewards customer hotline at 1.888.309.PEAK (7325). For more information, click here.

Frequently Asked Questions

Select the topic or program you have a question about.

Multifamily Program

As of April 1, 2020, the PeakRewards Air Conditioning program will no longer accept new participants into the program.

As a landlord property owner/manager there are a number of benefits to participating in the program. However, ANC accounts are not eligible to receive the PeakRewards credits when the bill reverts back into the landlord’s name upon tenant move-out. This policy was implemented to avoid paying credits on vacant homes. The PeakRewards payment is for active residential accounts in the program.

For more information, review BGE’s rental property policy for PeakRewards accounts.

The PeakRewards Multifamily program gives tenants of community properties summer credits on their BGE bill, cycling choices and a professionally-installed programmable thermostat. The apartment unit must have central air conditioning in good working order and consent from the property owner/manager in order to participate in the program.

Bill credits will be spread equally over the four-month period (June – September), each year as follows:

  • 50% cycling: $12.50/month for a total of $50
  • 75% cycling: $18.75/month for a total of $75
  • 100% cycling: $25/month for a total of $100

Four months of matching bonus credits will be issued on the same schedule as detailed above for the first year of participation. If the PeakRewards programmable thermostat or outdoor switch is installed during the summer months (June – September), the credit will be applied toward all subsequent summer months. For example, if installed in July before the meter reading, you will receive three months of credits for July, August and September. Each year after, you will receive credits each month, June through September.

If the PeakRewards programmable thermostat or outdoor switch is installed after your meter reading, you will receive credits starting the following month. Credits will not be prorated based upon the timing of the enrollment and installation.

If a problem with your device arises, you can call the PeakRewards customer hotline at 1.888.309.PEAK (7325). A PeakRewards technician will be sent out to inspect the installation of the PeakRewards device but will not perform any other diagnostics or repairs. For issues not related to the PeakRewards device, please contact your local contractor.

Should you decide to discontinue your participation, you may keep the programmable thermostat or switch. However, the summer bill credits will no longer be applied to your BGE bill and you will not be able to re-enroll in the program again. To opt-out of the program, simply call the PeakRewards customer hotline at 1.888.309.PEAK (7325) Monday – Friday, 8 am – 5 pm (EST).