1. What is BGE's PeakRewards Air Conditioning (A/C) program?
  2. Who qualifies for the PeakRewards Air Conditioning program?
  3. I’m enrolled in Budget Billing; can I participate in the PeakRewards Air Conditioning program?
  4. When can I expect to see credits appear on my BGE bill?
  5. Should I choose the programmable thermostat or the A/C switch?
  6. What is the difference between this thermostat and other programmable thermostats?
  7. What is peak electric demand?
  8. If I am having problems with my thermostat or A/C switch, who do I call?
  9. If I no longer want to be part of the PeakRewards program, what do I do?
1. What is BGE's PeakRewards Air Conditioning (A/C) program?

The PeakRewardsSM A/C program is designed by BGE to help ease the "peak" demand for electricity in the Mid-Atlantic region. It is part of the BGE Smart Energy Savers Program®, which helps you conserve energy, save money and protect the environment. During periods of high electricity use in the Mid-Atlantic region, typically during the summer months, a radio signal may be sent to the programmable thermostat or outdoor switch to interrupt the flow of electricity to the compressor on your air conditioner or electric heat pump for a period of time each hour. This is called cycling.  Cycling reduces the peak demand for electricity, helping to maintain reliable service and keep down the cost of electricity. By enrolling in this program, you are helping to reduce energy demand in your local community and the Mid-Atlantic region. Your participation in this program will also help reduce the need for future power generation plants.

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2. Who qualifies for the PeakRewards Air Conditioning program?

BGE residential customers with central air conditioning or an electric heat pump in good working order can qualify for the A/C program. The program is available to all BGE electric customers regardless of their electricity supplier. For more information on electric choice, click here.

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3. I’m enrolled in Budget Billing; can I participate in the PeakRewards Air Conditioning program?

Yes. PeakRewards and Budget Billing are separate programs and BGE customers may participate in both. Budget Billing spreads your annual BGE bills evenly throughout the year. PeakRewards gives you bill credits on your summer BGE bills, after the budget billing amount is applied. For more information about Budget Billing, click here.

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4. When can I expect to see credits appear on my BGE bill?

As a new PeakRewards A/C customer, you can expect to see your bill credits applied once the installation is complete. Once it is complete, you will receive bill credits spread equally over the four-month period of June through September, each year as follows:

  • 50% cycling: $12.50/month for a total of $50
  • 75% cycling: $18.75/month for a total of $75
  • 100% cycling: $25/month for a total of $100

*Four months of matching bonus credits will be issued on the same schedule as detailed above for the first year of participation. If the PeakRewards programmable thermostat or outdoor switch is installed during the summer months (June through September), the credit will be applied toward all subsequent summer months. For example, if installed in July, before the meter reading, you will receive three months of credits for July, August and September, and will continue each June through September thereafter.

If the PeakRewards programmable thermostat or outdoor switch is installed after your meter reading, you will receive credits starting the following month. Credits will not be prorated based upon the timing of the enrollment and installation.

A/C Overview Chart

*A customer moving into a home with an existing PeakRewards device will receive ongoing bill credits for their participation in the program. As a “move-in” customer, you are currently enrolled at the 50% cycling level, the lowest level of credits and cycling. However, “move-in” customers are not eligible to receive the first-year bonus credits since the bonus is intended for the initial enrollment and installation of a device at a customer’s home. Credits are subject to change in future years. Terms and Conditions.

If you are a property owner or manager, click here for more information.

PeakRewards Electric Water Heater participants will receive bill credits of $6.25 November through February.

Electric Water Heater Program Cycling Overview

*A customer moving into a home with an existing PeakRewards device will receive ongoing bill credits, if they continue to participate in the program, but will not receive the first-year matching bonus. The first-year matching bonus credits are only intended for the initial customer enrollment and device installation.

Credits are subject to change in future years. Terms and Conditions.

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5. Should I choose the programmable thermostat or the A/C switch?

Both the PeakRewards programmable thermostat and the outdoor air conditioner switch are professionally installed at your home at no out of pocket cost to you. With the programmable thermostat, you are able to set your home’s temperature and manage your thermostat settings remotely from anywhere you have internet access. The outdoor air conditioner switch allows you to participate in the PeakRewards air conditioning program while still using your existing thermostat inside your home. However, you cannot control your temperature settings remotely via Online Access as you would with the PeakRewards programmable thermostat.

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6. What is the difference between this thermostat and other programmable thermostats?

The PeakRewards thermostat has a built-in radio receiver to help BGE reduce electricity demand during periods of peak electricity use.

As a PeakRewards participant, you will have online access to your thermostat or switch 24 hours a day, 7 days a week.  Your thermostat or switch will be linked to your BGE.com account.  You will be able to access PeakRewards Online by logging onto bge.com/myaccount and entering your BGE User ID and Password to sign in.  Visit www.BGEaccess.com for more information on Online Access.

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7. What is peak electric demand?

Electricity usage fluctuates constantly due to weather conditions, commercial and industrial business hours and residential electricity usage. During the summer months, demand is usually greater as electricity is used to cool homes and businesses, especially during weekday afternoons. “Peak electric demand” refers to the point of highest electricity use over a certain period of time. Throughout the day, BGE continually monitors electricity demand to ensure reliable delivery and minimize costs. When demand is high, BGE will activate its PeakRewards program.

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8. If I am having problems with my thermostat or A/C switch, who do I call?

PeakRewards installers are professionally trained to perform quality installations. While you should not experience any problems, if you do, you can call the PeakRewards customer hotline at 1.888.309.PEAK (7325) for immediate assistance. A PeakRewards technician will inspect the installation of the PeakRewards device, but will not perform any other diagnostics or repairs. For issues not related to the PeakRewards device please contact your local contractor.

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9. If I no longer want to be part of the PeakRewards program, what do I do?

While most customers choose to stay in the PeakRewards Air Conditioning program and enjoy its many benefits, you can opt-out of the program without any penalties. Some customers who selected higher cycling levels opt to reduce their cycling level rather than leave the program. Should you decide to discontinue your participation, you may keep the programmable thermostat or switch; however, the summer bill credits will no longer be applied to your BGE bill. If you wish to opt-out of the program, simply call the PeakRewards customer hotline at 1.888.309.PEAK (7325). The PeakRewards customer hotline is available 7 a.m. to 7 p.m. EST, Monday–Friday.

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