If an Energy Savings Day or Emergency Cycling Event is taking place, you will see a banner at the top of this page.

Text alerts are a great way to receive immediate notification about cycling events. Sign up to receive text notifications at the start and end of every emergency cycling event. To ensure you receive Energy Savings Days and emergency event notifications, make sure your contact information is up to date. You can sign up for email or text* alerts through BGE.COM/MyNotifications.

Air Conditioning Program Terms & Conditions
Electric Water Heater Program Terms & Conditions

Energy Savings Day

PeakRewards customers will be cycled up to 50% on Energy Savings Day. If an Energy Savings Day is occurring, you will see a banner at the top of this page. Sign-up to receive alerts for Energy Savings Days at BGE.COM/MyNotifications.

BGE customers with smart meters installed may receive an Energy Savings Day notification for the opportunity to earn bill credits through the BGE Smart Energy Rewards program. Click here to learn more about Energy Savings Days.

Emergency Cycling Events

When you enroll in the PeakRewards program, you agree to help ease high electricity demand by allowing BGE to cycle your air conditioning on and off with a professionally installed programmable thermostat or outdoor switch.

Cycling events will typically occur during the summer months of June through September but can happen during other months throughout the year. If there is a significant increase in peak energy demand, your PeakRewards device will receive a signal to cycle your air conditioning up to your selected cycling level, 50%, 75%, or 100%. Cycling helps maintain reliable service while keeping down the cost of electricity for everyone.

Select a topic below to learn more about what happens during a cycling event and how you can stay informed.

What is cycling?

When you enroll in the PeakRewards program, you agree to help ease high electricity demand by allowing BGE to cycle your air conditioning or electric water heater off and on during the summer months, when temperatures may be high and peak demand for electricity is at its greatest.

Why are cycling events activated?

During the hot summer months, demand for electricity is often at its highest. By reducing the amount of electricity used during these "peak demand" periods, BGE is helping to maintain reliable service while keeping down the cost of electricity for everyone. If there is a significant increase in peak energy demand typically between June 1 and September 30, your PeakRewards device will receive a signal to cycle your air conditioning or electric water heater, which helps all BGE customers avoid power interruptions.

Cycling events will typically occur during the summer months of June through September but can happen during other months throughout the year. Cycling typically occurs Monday-Friday but the actual start time, end time, duration and day of the week of each cycling event varies. The length of a cycling event will depend on the need for BGE to reduce electric demand. It generally begins between 12 pm and 3 pm and could last 10 hours or longer if system reliability requires a longer transition to normal operations.

What is an emergency cycling event?

During an emergency event, regional demand for electricity is close to surpassing regional supply and BGE is required to activate its PeakRewards program. This type of event is usually called to avoid potential brownouts and rolling blackouts. During an emergency event and the transition period after the event, you cannot override your program participation.

At these times, Air Conditioning program participants will be cycled up to their chosen cycling level – 50%, 75% or 100%. Electric Water Heater program participants will have the electricity to their water heater interrupted for the duration of the event.

How will I know if a cycling event is currently taking place?

If a PeakRewards event is taking place, you will see a banner at the top of this page. For additional ways to tell events are taking place, review the options below.

Stay informed

Stay connected

In addition, the PeakRewards device installed at your residence will display your cycling status.

Programmable Thermostat
Programmable Thermostat
The word “SAVINGS” appears across the top of your thermostat screen.
Outdoor A/C Switch
Outdoor A/C Switch
The light on the front of the switch will glow red instead of green.
Electric Water Heater Switch
Electric Water Heater Switch
The light on the front of the switch will glow red instead of green.

How long do cycling events last?

Typically, cycling occurs Monday-Friday but can occur on weekends and holidays if required by PJM to maintain system reliability. The actual start time, end time, duration and day of the week of each cycling event varies.

  • The length of a cycling event depends on the type of event and the need for BGE to reduce electric demand. It generally begins between 12 p.m. and 3 p.m. and could last up to 10 hours or longer if system reliability requires a longer transition to normal operations. BGE is unable to predict the number of times it will cycle each year, nor maximum duration of each cycling event.
  • Events will typically occur during the summer months of June through September but can happen during other months.
  • Emergency cycling events will last until the emergency situation is averted. Additionally, even after the emergency event ends, there will be a transition period until full operation of your unit is restored.

How does cycling affect me?

Air Conditioning Program participants

When you enrolled in the PeakRewards A/C program, you selected a cycling level, which directly relates to the length of time cooling from your air conditioner will be interrupted. During an Energy Savings Day event, your unit will be cycled up to the 50% level. However, during an emergency event you will be cycled up to the level you chose when you enrolled in the program (50/75/100%). Please make sure your chosen cycling level fits your lifestyle and comfort. You can request to change your cycling level at any time and this change will typically take effect within 48 hours.

A/C Program Cycling Overview

Electric Water Heater Program participants

When you enrolled in the Electric Water Heater program you agreed to have a switch installed on your unit. This switch is designed to turn off electricity to your water heater when cycling events are activated. During an event your water heater will not produce any additional hot water.

Electric Water Heater Program Cycling Overview

Can I access my account online or override my participation during an emergency event?

PeakRewards participants cannot override program participation during an emergency event. For the duration of an emergency event the following tools will be temporarily unavailable via PeakRewards Online Access and PeakRewards Mobile:

  • The Override link
  • The Set Thermostat Schedules feature
  • The Temporarily Adjust Settings feature

If you have more questions, have a medical or health condition or require assistance, please call the PeakRewards customer hotline at 1.888.309.PEAK (7325).

To learn more about cycling event duration and frequency and how cycling events affect you; please take a moment to read through our frequently asked questions.

Tips to stay cool

  • Tip 1 Stay hydrated — drink plenty of water
  • Tip 2 Consider going to a cool place such as a movie theater, mall or pool
  • Tip 3 Relax in the basement where the temperature is typically several degrees cooler than the rest of the house
  • Tip 4 Use an outdoor grill or microwave instead of the stove or oven
  • Tip 5 Avoid using other heat-producing appliances such as dishwashers and clothes dryers
  • Tip 6 Draw blinds and curtains in rooms that receive a lot of sunlight
  • Tip 7 Turn ceiling fan on with blades rotating counter clockwise

Water heater event tips

  • Tip 1 Avoid laundry loads that require hot water
  • Tip 2 Skip long showers and baths which require hot water
  • Tip 3 Avoid running the dishwasher