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Enroll in Connected Rewards and receive your Visa eGift card.

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Frequently asked questions

Questions about enrollment? Email bge@energyhub.com
Questions about your thermostat? Contact the thermostat manufacturer.



Thermostat FAQ

If you are experiencing issues with your thermostat, please contact your thermostat manufacturer for guidance.

Provider PeakRewards
Alarm.com
Terms & Conditions
Radio Thermostat CT30, CT80, CT100; Trane ComfortLink Control; RCS Z-Wave Communicating Thermostat; GoControl Z-wave Thermostat; Alarm.com Smart Thermostat; 2GIG Z-Wave PlusTM Battery Powered Thermostat; Trane Z-Wave Thermostat; Linear Thermostat
ecobee
Terms & Conditions
ecobee3, ecobee3 Lite, ecobee4, ecobee Smart, ecobee SmartThermostat with voice control
Emerson
Terms & Conditions
SensiTM Wi-Fi Programmable Thermostat, Sensi Touch Wi-Fi Thermostat
Honeywell Home
Terms & Conditions
Wi-Fi Smart Color Thermostat, Wi-Fi 7-Day Programmable Thermostat, Wi-Fi 9000 7-Day Programmable Thermostat, 9000 Smart Thermostat, 7-Day Programmable Smart Thermostat, VisionPro 8000 Smart Thermostat, Round Smart Thermostat, T5+ Smart Thermostat, T6 Pro Smart Thermostat, T9 Smart Thermostat, T10 Smart Thermostat
Lux
Terms & Conditions
LUX/GEO, LUX KONO
Google Nest
Terms & Conditions
Google Nest Thermostat, Google Nest Learning Thermostat, Google Nest Thermostat E
Radio Thermostat Company of America
Terms & Conditions
Filtrete 3M-50, CT30, CT50, CT80
Vivint
Terms & Conditions
Radio Thermostat CT100 with Vivint Go!Control Panel

Connected Rewards is actually the same program as Nest Rush Hour Rewards. Some manufacturers, such as Nest, prefer to use their own brand name for programs they develop with utilities. When you enroll your thermostat through EnrollMyThermostat.com/BGE or through a Nest Rush Hour Rewards email that also includes mention of BGE, you are enrolling in Connected Rewards.

Enrollment FAQ


Visit EnrollMyThermostat.com/BGE and confirm your eligibility by answering a few questions. Then click the Enroll Now button to go to your thermostat’s enrollment site, where you will follow a series of simple steps to enroll.

Once your eligibility is confirmed by BGE, you will be enrolled in the program. You will receive notification on your eligibility status in your account’s registered email.

Eligible participants must: 

  • Be an active BGE residential electric customer
  • Use an eligible internet-connected (Wi-Fi) thermostat for cooling
  • Agree to terms and conditions as outlined by your thermostat manufacturer
  • Not be enrolled in another demand response program (e.g., PeakRewards) on the same A/C compressor

Customers would be ineligible for the Connected Rewards program if they: 

  • Do not have a qualifying Wi-Fi thermostat
  • Do not receive electric delivery service from BGE
  • Have a BGE PeakRewards-enrolled ecobee3 lite thermostat
  • Live in a multifamily property that is owned by a property manager or participates in the PeakRewards program
  • Live in a landlord-owned property with an automatic change agreement on the account

Send an email to bge@energyhub.net requesting to end your participation in the Connected Rewards program. Unenrolling from the program will end your participation for all of your enrolled thermostats. Once you unenroll in the program, you will not receive the annual participation incentive.

When a limited-income customer signs up for the Connected Rewards program, BGE will install the new smart thermostat at no additional cost to the customer, provided the thermostat is in a brand-new, unopened package, and that the thermostat is compatible with the program. In addition, with BGE’s smart thermostat rebate they can also receive $75 for the purchase of a new smart thermostat. Click here for more information and click over to the BGE Assistance tab.

Your participation makes a difference!

By participating in Connected Rewards, you are helping maintain reliable power throughout Central Maryland while keeping down the cost of electricity. Along with thousands of other BGE customers, you’re helping reduce peak energy usage and we appreciate your continued participation in the Connected Rewards program.

Connected-Rewards